Accounts Receivable (AR) Management
Reduce DSO, prevent write‑offs, and protect relationships. Court Reach runs a disciplined AR program from first touch to lawful escalation — with transparent reporting throughout.
Outcomes we focus on
- Lower Days Sales Outstanding with consistent, human outreach.
- Early dispute surfacing and fast resolution to avoid stall tactics.
- Clear escalation paths that create leverage without burning bridges.
- Audit‑ready documentation for every contact and decision.
Signals we monitor
- Broken promises‑to‑pay and recurring excuses.
- Change of address/ownership indicators, returned mail.
- Partial payments trending down or stopped entirely.
- Jurisdictional constraints that affect timing or venue.
Our process
Onboard
Import ledger/CSV or connect your ERP. Map terms, buckets, contacts, and escalation rules.
Engage
Friendly reminders → firm notices → attorney‑style demand where appropriate.
Resolve
Handle disputes, gather documents, and negotiate realistic payment arrangements.
Escalate
File in eligible small‑claims/e‑file courts or engage local counsel when required.
Playbooks that adapt
Different debt ages, amounts, and industries require different tones and cadences. We tune sequences per bucket (30/60/90+) and maintain jurisdiction‑aware templates for notices and filings.
- Branded email/SMS + call scripts
- Evidence checklists (contracts, POs, PODs)
- Service‑of‑process coordination where needed
Tooling & visibility
Every touchpoint is logged with timestamps. You’ll see account status, next actions, promises‑to‑pay, and escalation recommendations in plain language.
- Reason codes for disputes + resolution notes
- Role‑based access to sensitive files
- Exportable activity logs for audit/compliance
Reporting cadence
Compliance & safeguards
We follow jurisdiction‑specific collection rules, store documents securely, and preserve evidence chains for any matter that needs to move into court.
- Encrypted storage & transport
- Access controls, least‑privilege defaults
- Complete action audit trails
Recent outcomes
Mid‑market distributor (US → Canada)
Aging 90+ invoices across 7 accounts
- Stalled disputes clarified with PODs; three accounts paid in full.
- Two accounts settled with structured plans within 30 days.
- One non‑responsive debtor moved to small claims, defaulted, later enforced.
SaaS vendor (APAC expansion)
Rollout billing confusion created short‑pays
- Sequence tuned to education + invoice re‑issue; short‑pays corrected.
- Escalation criteria tightened to avoid premature legal pressure.
- Net result: fewer support tickets, lower DSO next quarter.
Ready to streamline your AR?
Share your ledger or start with a pilot portfolio.